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Terms of Service

Provider
Makoto Miyagawa (NEURO AI)
Location
Tokyo, Japan
Email
info@neuro-ai.jp
Service URL
whitehacker-ai.neuro-ai.jp/en
Products
  • WhiteHacker AI Lite — AI code security scan (single use, one-time token)
  • WhiteHacker AI Standard — AI code security scan + detailed report & fix guidance (single use, one-time token)
Pricing
As displayed on the purchase page (USD)
Payment
Credit card (Visa, Mastercard, American Express)
Billing
Charged immediately upon purchase completion
Service delivery
A one-time scan token is issued immediately after payment. The token grants access to one scan session.
Refund policy
Due to the digital nature of this product, refunds are not available once the token has been issued. If the service is unavailable due to a fault on our end, we will address the issue on a case-by-case basis.
System requirements
Latest versions of Chrome, Firefox, Safari, or Edge. An internet connection is required.

No warranty

The Service is provided "as is" and "as available" without warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, uninterrupted, or free of harmful components.

No accuracy guarantee

WhiteHacker AI is a static analysis and AI-assisted tool. We do not guarantee that all security vulnerabilities will be detected, nor that results are free from false positives or false negatives. Scan results should be treated as advisory only and verified by qualified professionals before making security decisions.

AI output disclaimer

Portions of the Standard plan output (including detailed explanations and fix suggestions) are generated by a third-party AI model. AI-generated content may contain errors, omissions, or outdated information. You must independently verify any AI-generated fix suggestions before applying them to production code. NEURO AI assumes no liability for damages arising from the use of AI-generated outputs.

User assumes all risk

By using the Service, you acknowledge that security analysis is inherently uncertain and that you assume full responsibility for all decisions made based on the Service's outputs. NEURO AI shall not be liable for any direct, indirect, incidental, consequential, or punitive damages — including data breaches, system failures, financial loss, or reputational harm — arising from your use of or reliance on the Service.

Service suspension and termination

We reserve the right to suspend, modify, or discontinue the Service — in whole or in part — at any time, with or without notice. This includes suspension due to maintenance, third-party service outages (e.g., OpenAI API, Stripe), or circumstances beyond our control. We are not liable for any loss resulting from such interruptions.

Prohibited uses

The following uses of the Service are strictly prohibited:

  • Reverse engineering, decompiling, or attempting to extract the underlying algorithm
  • Automated or bulk scanning beyond normal individual use
  • Reselling or redistributing scan results as a commercial service
  • Submitting malicious code for the purpose of attacking or probing our systems
  • Any use that violates applicable laws or regulations

Changes to these terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the Service after changes are posted constitutes your acceptance of the revised terms.

Governing law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court.

Disclaimer

Please read the following before using WhiteHacker AI (the "Service").

Accuracy of scan results

Scan results are generated by our proprietary algorithm (ALCRF, patent pending in Japan) and static rule matching. They are provided for informational purposes only. The Service does not guarantee detection of all vulnerabilities and should not be used as the sole security measure for any application.

User responsibility

All outputs from the Service — including scores, risk assessments, and fix suggestions — are supplementary information only. All decisions regarding code deployment, publication, and operation are the sole responsibility of the user. NEURO AI shall not be liable for any damages arising from use of the Service, including but not limited to system failures, data breaches, or loss of business opportunity.

Service availability

The Service may become unavailable without notice due to maintenance, technical failures, or outages of third-party services (such as OpenAI API or Stripe). We do not guarantee continuous availability.

Proprietary algorithm

The ALCRF score is a proprietary metric (patent pending in Japan) and is not intended to be directly comparable to results from other security tools.

Not a substitute for professional security audits

WhiteHacker AI is an assistive tool intended to help developers identify common security risks in AI-generated code. It is not a substitute for a professional security audit, penetration test, or code review by a qualified security engineer. We strongly recommend consulting a security professional before deploying code in production environments that handle sensitive data or critical systems.

No guarantee of complete detection

The Service analyzes code using static rules and a proprietary scoring algorithm. It cannot detect all classes of vulnerabilities, including but not limited to logic flaws, business logic errors, runtime vulnerabilities, and zero-day exploits. A clean scan result does not imply that the analyzed code is free of security issues.

Fix suggestions and implementation risk

Fix suggestions and code snippets provided by the Standard plan are generated by an AI model and are intended as a starting point only. Implementing suggested fixes without independent review may introduce new bugs or vulnerabilities. NEURO AI assumes no liability for any issues arising from the implementation of AI-generated fix suggestions.

Submitted code and intellectual property

You are solely responsible for ensuring you have the right to submit any code to the Service. Do not submit code that contains third-party proprietary information without appropriate authorization. NEURO AI does not claim any ownership over submitted code and will not use it for any purpose other than generating your scan result.

Limitation of liability

The above limitations do not apply to damages caused by our gross negligence or willful misconduct.

Privacy Policy

NEURO AI sets out below how we handle personal information and input data within the Service.

Submitted code

Source code submitted for scanning is temporarily transmitted to our server for analysis and is never stored. Lite plan scans are processed entirely in-memory on our server. Standard plan scans send the code to the OpenAI, Inc. API for higher-accuracy analysis. OpenAI does not use API data for model training, and the data is discarded after processing. We do not read or use your code for any purpose beyond the scan.

Payment information

All payment processing is handled by Stripe, Inc. We do not collect or store your credit card details. Please refer to Stripe's privacy policy for details on how they handle your data.

IP address

Your IP address may be automatically logged by our hosting provider (Vercel) as part of standard server operation. This data is used solely for security and performance monitoring and is not linked to your identity or stored by us directly.

Cookies

This Service does not use tracking or advertising cookies. Stripe may set cookies during the payment flow for fraud prevention and session management purposes. Vercel Analytics uses privacy-friendly, cookieless measurement and does not set persistent tracking cookies.

Analytics

We use Vercel Analytics to collect anonymized usage statistics such as page views and referral sources. No personally identifiable information is collected, and no cross-site tracking is performed.

Email address & contact form

Any email address you provide — through the contact form or the purchase flow — is used solely to respond to your inquiry or to deliver your scan token. The content of messages submitted via the contact form is used only to respond to your request. This information will not be shared with third parties or used for marketing purposes.

Data retention

Scan tokens are stored in our database for up to 30 days after issuance, after which they are automatically deleted. Purchase session records are retained for up to 7 days. We do not retain your source code at any point.

Your rights

If you are located in the EU/EEA or California, you may have the right to access, correct, or request deletion of any personal data we hold about you. To exercise these rights, please contact us at info@neuro-ai.jp.

Contact

For any questions regarding this privacy policy, please contact us at info@neuro-ai.jp.

Last updated: May 11, 2026

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